Debiting from the internal balance
1. The function of debiting funds from the internal balance
To enable the function of debiting funds from the internal balance, you must:
- Go to the "Clients" tab;
- Find the right customer, by searching or manually;
- Double-click to open the customer card.
In the customer card:
- Go to the "Settings" tab;
- Check the box "Write-off only from the internal balance";
- Click the "Save" button.
The system saves the selected settings.
2. Replenishment of the client's balance
To top up the client's balance, it is necessary in the list of clients:
- Select a user from the list of clients;
- Click the button "Operations on the client's balance".
The system opens the "Operations on the client's balance" window. In the window that opens:
- Click the "Add" button.
The system opens a new window. In the window that opens, fill in the fields:
- The amount of the change is a required field to fill in. You must specify the required amount;
- Description – optional to fill in. Specify a short description;
- After filling in the fields, click the "Send" button.
The system saves the completed data.
In the "Operations on the client's balance" window, the amount credited to the client is displayed.
3. Client Profile
The balance in the client's profile will increase. The client will be able to charge without linking the card to the profile. If the amount runs out during the charging process, the charging will automatically stop.